Emergency Procedure

We believe that it is a clinic’s responsibility to offer after hours service to their clients. That is why we have an After Hours Messaging Service.

For After Hours concerns or questions that are NOT life threatening, we encourage our clients to call our same daytime phone number (757)-483-5990 and leave a message including the owner’s name, the pet’s name, and a contact number. We will do our best to call back in a reasonable amount of time to discuss the problem.

In those cases of potential life-threatening medical problems or trauma, we recommend immediately transporting your pet to an emergency clinic for supportive care. Those clinics are:

Animal Emergency Center
5007 Victory Blvd.
Yorktown, VA 23693
(757) 234-0461

The Cove
Center of Veterinary Expertise
6550 Hampton Roads Pkwy, #113
Suffolk, VA 23435
(757) 935-9111

Bay Beach Veterinary Hospital
4340 Virginia Beach Blvd.
Virginia Beach, VA 23452
(757) 340-3913

If a patient is seen at the end of our workday and requires care and treatment past closing time, we reserve the right to charge an after hours fee to cover overtime expenses.